Working in Bunnings’ Digital Team as part of the DevOps Practice, supporting over 60 Software Engineers in a 160+ member Software Delivery group, including Product Managers, BAs, QEs, and Service Ops. Our team was responsible for the software delivery and production operations of key customer-facing systems for Bunnings’ Retail and Trade customers, including:

• Retail websites for Australia & New Zealand
• Trade websites for Australia & New Zealand
• Bunnings App for retail customers
• PowerPass App for trade customers

These services are among the highest-traffic e-commerce platforms in ANZ.

My key responsibilities included acting as the technical lead on major initiatives, mentoring junior engineers, and providing expertise on Azure Cloud, Azure DevOps, cloud solution design, networking, and DevOps best practices.

Key projects:

• Multi-Geo, Highly Available Containerized Platform:

  • Adhering to Azure Cloud Adaptation Framework (CAF) and Well Architected Framework (WAF) with fully private networking using a Hub and Spoke topology.
  • Azure Kubernetes Services (AKS) core
  • PaaS services for data and event-driven apps
  • Repeatable patterns via Azure DevOps pipelines, Terraform, and microservice templates
  • DNS-based load balancing for Hot-Hot/Hot-Cold redundancy, with built-in disaster recovery

• Sitecore 10 CMS on AKS:

  • Migrated from VM-based architecture to Kubernetes, with .NET Framework upgrade from version 9 to 10

• Multi-Tenant AI Platform on Azure:

  • PaaS services for Azure OpenAI, Bing Search API, and cognitive services
  • Integrated with Azure API Management (APIM) for multi-tenancy and load balancing
  • Implemented token/client-based reporting for usage tracking
  • Platform Engineering mindset on both Platforms to allow for self-contribution and consumption.
  • Providing easy to contribute interfaces for extending the platforms.
  • Providing easy to consume interfaces for consuming the platform resources and APIs.

Working in Embeded DevOps model, assigned in Software Development squad working as their dedicated DevOps resource while keeping engagement with “General DevOps Practice” for overall company OKRs (Objectives and Key Results).

Responsibilities include:

• Nintex Hawkeye/Analytics Services - Embbeded DevOps Engineer for Nintex’s Big Data Analytics Solution for the Nintex Product Suite
• Nintex Production Operations- Maintain Enterprise Level Operations Security & SOC2 Compliance
• Nintex DevOps Practice Initative- Nintex DevOps Graduate Programme Mentorship

QSR is a technology company that provides software solutions for various forms of data analysis. Their product range varies from Windows and Mac OS Desktop products to SaaS modelled online web applications.

Responsibilities:

• Reporting to DevOps Team Lead, participate in day to day DevOps activities such as: - Managing CI/CD Pipelines - GitHub Repository Management
• Design, Implement and maintain necessary QA and DevOps infrastructure hosted on-premise and cloud.
• Deploy and Monitor cloud PaaS and IaaS components used for Production and lower environments.
• Provide consultation and proof of concept environment deployments needed for customer support cases or adoption of new tools for other technology teams.
• Participate in software releases as the assigned DevOps Engineer, preparing needed documentation, coordinating the deployment and post QA and customer communication tasks.

Major Projects:

• Network Hardening in Azure hosted Solutions with PaaS Infrastructure
• TFS to GitHub Migration of legacy repositories
• Transforming Jenkins Build Agents to Windows Containers (Docker Enterprise & Windows Server 2019)
• Design and Implementation of Datawarehouse Infrastructure solution (Azure DataFactory & Azure SQL)
• Automation of Virtual Windows Desktop Systems for QA Purposes (Terraform & AWS EC2 Instances)
• Automation of Virtual Windows Server Systems for QA Purposes (Terraform, Packer & AWS EC2 Instances)
• Training Virtual Desktop Environment Automation for QSR’s Desktop Application (AWS Workspaces)
• Kubernetes Cluster Implementation for hosting backend API of technology partner software (Azure Kubernetes Services with Linux nodes)

• Taking part in Analysis/Development sprints and collaborate with other team leads (Business Analysis, Software Development, Quality Assurance) to coordinate infrastructure and technology stack can meet all stages of Software development and Production operations.
• System Administration for Office 365, Azure and Azure DevOps (Formerly known as Visual Studio Team Services) environments for multiple tenancies inside the group companies.
• Managing Azure DevOps CI/CD Pipelines.
• Liaising with industry partners for maintaining Azure Enterprise Agreement for Azure Cloud and Office 365 CSP and other Reseller programs. Making sure company is using most advantageous offers
• Managing other various procurement channels (domain registrations, SSL certificates. IT equipment etc.)
• Acting as appointed security officer inside the company to make sure all systems and operations are complying with Australian laws (Australian Privacy Act, Notifiable Data Breaches Scheme)

Stargategroup is a software development company which provides web based application solutions to mortgage industry. I was responsible of maintaining and administrating Production, Development, UAT and Test environments alongside with the Corporate environments.

The variety of systems I’ve been maintaining includes but not limited to Webservers(Microsoft IIS), SQL Database Servers, Mail Gateways, Mail Servers, BizTalk Servers, VOIP servers, and Fileservers. The scale of the environments in total makes 4 Active Directory domains consists of over 100 Virtual Servers and over 10 physical servers.

I was also responsible from providing Desktop Support to 60 internal employees of Stargategroup.

Other tasks I’ve been undertaking is to liaise with other parties in order to fulfil relevant IT housekeeping duties such as warranty extensions, hardware and software procurement.